Frequently Asked Questions
If you do not see the answer to your question below, contact Customer Service by either sending an email to CustomerService@theoldschoolhouse.com or calling 1-888-718-HOME (4663). As always, you can chat with us by clicking the Customer Support box at the bottom of the page.
General Questions
Do you have every course I’ll need for my family?
Depending on your family’s needs, you can use SchoolhouseTeachers.com as the core of your curriculum or to fill in gaps in your current curriculum. We’re providing an extremely broad spectrum for you, and you’ll see our list of subjects grow month by month. That being said, we recognize two things: (1) many families are already using programs they enjoy and are benefiting greatly from, and (2) all families are different. So, here’s our short answer: For a number of families, yes! You’ll have plenty here to keep your day filled and to challenge your children in every way, in every subject you need. For others, it will fill the final gaps or provide the outline for much or most of your day, or supplement your curriculum in subjects you feel you just don’t have a good handle on. If there is a specific course you would like us to add, we’d love to hear from you! Please email STdirector@theoldschoolhouse.com with your thoughts and suggestions.
What courses do you offer?
You can view a complete list of our courses in our All Courses directory. You can also find an alphabetized list of our courses on the site. There is a link to the same information in table format at the top of the page that shows whether a class is mostly text, mostly video, etc. You can see a breakdown of our courses by grade level by clicking on the chart on this page. Please remember that one of the joys of homeschooling is that if your child is ahead or behind in a subject, you can be flexible. Since the courses at SchoolhouseTeachers. com are not live, users may self-pace, meaning your kids may breeze through a course or take it slowly if they need to.I like your website, but I have a suggestion. Is there a feedback link?
Yes, SchoolhouseTeachers.com welcomes your feedback. If you have a suggestion for the editorial team, please email STdirector@theoldschoolhouse.com.
Can I cancel my subscription at any time?
Yes, you may cancel at any time. Please contact Cancel@SchoolhouseTeachers.com to cancel the payments. You can also click the chat button in the bottom right of your screen to cancel with a chat representative. (FYI: Current members are locked in at their current rate as long as they keep their membership. We would hate for you to cancel it now and decide later to come back and have to pay more.)I live in Australia (or Chile, or Israel, or the UK, etc.). Can I participate in SchoolhouseTeachers.com?
Absolutely! You can join SchoolhouseTeachers.com from anywhere in the world where you have Internet access and the ability to pay the monthly membership fees through PayPal. Note: International memberships are subject to applicable legal restrictions in respective countries.Can I use SchoolhouseTeachers.com on my mobile devices?
Yes, you can use SchoolhouseTeachers.com on your Apple and Android devices or any other electronic tablet that allows Internet browsing. To login on your moblie device, you need to use a preferred browser like Google Chrome or Mozilla Fox Fire.For what length of time are the Schoolhouse Teachers’ lessons available on the SchoolhouseTeachers.com site?
Most lessons are available indefinitely. If a course is being discontinued, a notice will be posted on the course lesson page on the site, and you'll be notified in your Schoolhouse Teachers Monthly Brief email that goes out the first of each month. Some lesson designers appear as guest lesson designers and have their material available for a limited time. That happens occassionally, and when it does, a note will be included on the main class page letting you know the length of time the material will be available. This information is also listed on the Course Availability Page.How can I contact the SchoolhouseTeachers.com team?
Email CustomerService@TheOldSchoolhouse.com with any membership-related questions. If you have questions regarding the site content, you can email STdirector@theoldschoolhouse.com.Membership FAQS
What do I get with my membership?
- Immediate access to new courses added each year
- Exclusive member bonuses
- Encouragement from the SchoolhouseTeachers.com community
- Special events and activities for the entire family