Frequently Asked Questions
If you do not see the answer to your question below, contact Customer Service by either sending an email to CustomerService@theoldschoolhouse.com or calling 1-888-718-HOME (4663). As always, you can chat with us by clicking the Customer Support box at the bottom of the page.
interactive.SchoolhouseTeachers.com
What is iST?
“iST” stands for “Interactive.SchoolhouseTeachers.com.” The word interactive implies direct engagement and input from the user. Interactive.SchoolhouseTeachers.com provides an interactive, online experience for SchoolhouseTeachers.com members. Courses that have been made interactive still provide the same amazing content found in SchoolhouseTeachers.com courses but in a new, dynamic format. With Interactive.SchoolhouseTeachers.com lessons, students read the content, observe captivating images, watch videos, complete learning activities, and work through the course all within the website. Exercises range from basic multiple choice, true/false, fill-in-the-blank type questions to memory games and other picture activities that provide immediate feedback. Interactive.SchoolhouseTeachers.com provides an environment where children can thrive as active learners.How do I set up parent and student accounts in iST?
The following brief video explains logging in, enrolling in iST courses, and viewing your student’s iST gradebook: Teacher Video/Student Video. The same information is available in print version within the iST User Handbook: User Handbook.What types of activities are available in iST courses?
Image sliders, drag and drop, hotspots, and exportable text are just a few of the dynamic activity types included in iST courses. Learn how to complete each common type of interactive exercise by viewing this video: Interactive Activities Video. The same information is available in print version within the iST User Handbook: User Handbook.Informational Videos about iST
General Questions
What are Schoolhouses and ST Communities?
Welcome Schoolhouse Families! Watch a video tour from Gena Suarez showing an overview of SchoolhouseTeachers.com and the ST Communities.Do your videos stream in countries outside the United States?
Almost all of our videos can be streamed everywhere in the world. A handful of content (mostly children's animated specials) are limited to North American locations only. So if you have a strong WiFi connection, you should be fine. If the connection is terribly slow or intermittent, there could be problems playing the videos or interruptions while you're watching them.Are you accredited?
Our courses are not accredited by any agency. Only a school can be accredited. On our site, parents reserve the right to choose what their child learns; we are not an accreditation agency making each course fit inside boundaries.Do you have help for high school?
We have a page just for high school students and their parents! This page has been especially designed for parents of high school students! You will find encouragement, planners, free printables, eBooks and valuable links to other pages on our site. You can check out our high school tutorial to help you get started. There are numerous recordkeeping resources available to our members. You can find a list of classes that can be used for high school credits here.What do you have for children with special needs?
Everything on our site is self-paced and up to the parent (which classes to choose, what work needs to be done, etc.). Though we we don't have classes specifically marked as being for children with special needs, parents are free to adapt any class anyway they like in order to make it work for their students. And they can even change classes as needed. They aren't locked into one routine or schedule. Many resources have been put on one page just for you in our Special Needs Focused Learning Center.
I see you offer World Book content. Can you tell me more about that?
We have access to eight of the World Book libraries from our site: Early Learning, Kids, Student, Advanced, eBooks, Timelines, Discover, and Enciclopedia Estudiantil Hallazgos (Spanish K–4th grade library). As a member, your family has access to all the content in all of those, and you could use it in addition to the SchoolhouseTeachers.com courses or just for family learning. A few of our lessons point kids to specific articles in the content to read. The rest is simply there to enjoy and enrich your school day. For example, there are science experiments, learning games and activities, short videos on select topics, history with primary sources lessons, research helps, and a lot of other great features. You can find out more about the World Book resources here.
Are you aligned with Common Core?
No, The Old Schoolhouse® and SchoolhouseTeachers.com are not aligned with Common Core Standards. SchoolhouseTeachers.com has always worked to set the highest standards for homeschool families and provide the needed resources for all of our students to successfully achieve them. As a result, we have not changed any of our classes to align with Common Core, and we believe our classes exceed those standards—which are often confusing and sometimes inappropriate. We believe each child should work at his or her own pace and continue to progress to reach the highest potential possible, without regard to changing fads or stressful testing methods. SchoolhouseTeachers.com helps parents provide just such an individualized education for their children.Do I have to buy textbooks?
No, additional textbook purchases are not required. However, many of our lessons refer to books that are often readily available through the library.
Membership FAQS
I can’t access my membership, and it’s after business hours. What should I do?
Our business hours are Mondays-Fridays 9am-5pm EST. If you’re unable to access your membership outside of these hours, you can still leave a message through our online chat or email us at customerservice@theoldschoolhouse.com, and we’ll get back with you in 24-48 hours.
I’m a new member, where do I go to get started?
Go to your Member Dashboard and click on the "Getting Started" tab for more information.Can I use this for my entire family? Or must I purchase the program for each child/adult who will use it?
We look at this as a family membership. Anyone living in your home may use the program 24/7. You don’t need a separate subscription for each child you’re educating; the entire package will have such versatility that it should meet many or all of your children’s needs.Can I use this for groups?
Please remember that your SchoolhouseTeachers.com membership is for your immediate family's use.
If you would like to use or present our materials in a group or co-op setting, we ask that each participating family purchase their own account if they haven't already, which will also give them access to other SchoolhouseTeachers.com courses. The Ultimate Quarterly membership is especially useful for co-ops, since it works well with the typical co-op schedule. Joining one of our Schoolhouse programs may interest you also. More information on that can be found here: https://schoolhouseteachers.com/church-schoolhouse-co-ops/.